Legal

Refund & Returns Policy

Last updated: July 2026

Every Peachly order is covered by a 30-day money-back guarantee. If your razor arrives faulty or you're not satisfied, we'll replace it or refund you, no complicated hoops.

How it works

Email [email protected] within 30 days of delivery.
Tell us the issue (a photo or short description helps).
We arrange a replacement or refund to your original payment method.

Returns are free. Because a facial razor is a personal, skin-contact tool, we simply ask that you keep any packs you don't plan to use sealed for hygiene reasons. That said, your 30-day guarantee always applies: if you're not happy, email us and we'll make it right. If a razor is defective on arrival, you usually don't even need to ship it back for a refund; we resolve it directly. Refunds are issued to your original payment method once approved, and we reply to every request within 24 hours.

Who pays for return shipping

Return shipping is arranged and paid by you. We recommend a tracked service: until the parcel reaches us it stays your responsibility, and a tracking number is what lets us refund you the moment it lands.

One exception, and it is on us: if an item arrives faulty, damaged or is not what you ordered, we cover the return in full.