Legal
Refund & Returns Policy
Last updated: July 2026
Every Peachly order is covered by a 30-day money-back guarantee. If your razor arrives faulty or you're not satisfied, we'll replace it or refund you, no complicated hoops.
How it works
- Email [email protected] within 30 days of delivery.
- Tell us the issue (a photo or short description helps).
- We arrange a replacement or refund to your original payment method.
Returns are free. Because a facial razor is a personal, skin-contact tool, we simply ask that you keep any packs you don't plan to use sealed for hygiene reasons. That said, your 30-day guarantee always applies: if you're not happy, email us and we'll make it right. If a razor is defective on arrival, you usually don't even need to ship it back for a refund; we resolve it directly. Refunds are issued to your original payment method once approved, and we reply to every request within 24-48 hours.